As Autodesk moves everybody to subscription, users are now able to access installations for their products and updates right inside their Autodesk account.
However, we have seen more than one instance where a user tries to download their software and Autodesk defaults to the “install now” option, which fails a high percentage of the time.
While it is possible to choose and select the download option each time you install software, as described here: Use Browser Download, it is actually possible to set Browser Download as your default option, and here’s how.
Inside your Autodesk account at manage.autodesk.com, on the left click on Devices:
At the right, under your account name, click the gear for Settings:
Inside the settings dialog box, on the Download preferences tab, choose Browser Download:
That’s it. Now every time you download software this will be your default option.
If you need to change your Autodesk license type, say from a Maintenance contract to a Subscription contract, here’s how:
From the product, use the Help drop-down and pick About. In this example, we’re using AutoCAD 2018.
Next, pick Manage License….
Click the Change License Type link in the Licnese Manager.
You’ll see the following:
Pick Change, then close the About dialog box. You’ll see the following pop-up:
Make your choice here, but when you do close the product, the next time you launch it, you’ll see the following options as you would when you first installed the product.
Make the appropriate choice and you can switch your license type.
As you make the switch to Autodesk’s subscription license model, there are a few things to take into consideration, and a few things you’ll want to do so that you’re ready.
First, if you haven’t already, check out our post on the Switch to Subscription: General Guidelines
You’re here, so you’ve got an Autodesk Suite and you’ve switched to an Autodesk Collection. If you’re changing license types too, this process is a bit more involved. You’ll want to read this: Switch to Subscription: Changing License Types.
Consider the Suite a single product. Consider the Collection a set of products.
That’s a big difference, and if you look at it that way, what I’m about to explain will make a bit more sense.
When that Maintenance contract expires and the Subscription contract kicks in, you don’t have to change anything. However, when you’re ready to install the Subscription software – like, for instance, when you’re ready to install the next version, you’ll need to remove all of the existing software…. I know.
The other catch is that because Collections are sets of products, each product is treated as an individual. When you would download a Suite, you downloaded EVERYTHING, then chose what to install via the Install Wizard.
With a Collection, you’re going to download what you want to install – each product individually, and then you’ll configure each for install by creating a deployment – 1 for each product, or installing on each computer.
I’m ready to download my Collection software. I log into Autodesk Account, go to the Collection software list. I’ll see each product listed out, and a download link next to each product. (Instructions for this step)
I want to install AutoCAD, Civil 3D, and Revit, so I’ll download each product.
Once they’re downloaded, I need to install these products on a few computers, so I’m going to create a deployment. (Instructions for this step)
I will launch the AutoCAD installer first, and configure my AutoCAD deployment.
Once that’s finished, I’ll configure Civil 3D, so I’ll launch the Civil 3D installer.
After I’ve created the Civil 3D deployment, I’ll create my Revit deployment. I launch the Revit installer.
I now have three separate deployments.
I’ll go to the first machine, and I’ll launch the AutoCAD deployment.
When it’s finished, I’ll launch the Civil 3D deployment.
And when it’s finished, I’ll launch the Revit deployment.
I’ll then go to the next machine… see how this plays out?
It’s unfortunate, but as of now, this is the process. If you are lucky enough to have software installed to deploy programs across a network, this job becomes a whole lot quicker and easier.
As always, if you have questions, please let us know. We’re here to help and we can guide you through this process.
To get started, we’ve tried to get as much of this information out as possible, and we’ll add more as we can. These links will help you get going with your subscription software:
Autodesk’s Subscription model switch is in full swing. We’ve gotten a lot of the same questions as firms are making that switch, so I wanted to address these common questions and issues here and outline our recommended workflow for switching from Maintenance to Subscription.
To start with, you’ve agreed to switch your Maintenance contract to Subscription. That Maintenance contract has an expiration date. For our workflow, let’s assume a Maintenance contract end date of December 1st.
When that contract expires, the Subscription contract starts.
Maintenance Contract End Date: 12/1
Subscription Contract Start Date: 12/1
Now, you may not know it, but every seat of Autodesk software is attached to a Contract Manager. A single contact who is typically the person who purchased the software. This is true if it’s one seat, or one hundred.
Each Contract Manager is attached to an account name and account number. The account name and number are attached to a company. When the Contract Manager purchases software, they purchase a contract which gives them access to a number of seats, but that contract has a number, too. When purchased, a contract is attached to the contract manager – who, as we now know, is attached to an account name and number – which are attached to a company.
Enter Autodesk Account. This is where you can manage your Autodesk Subscription… let me rephrase, this is where you must manage your Autodesk Subscription.
You’ll notice that in our example up there that the Maintenance Contract ends on the same day that the Subscription Contract starts. This may lead you to believe that (per our example) on December 1st, your software will stop working unless you take action. The fact is, you don’t have to do anything right away.
You can continue to use your Maintenance software until you’re ready (or have a need) to install again. Maybe that’s when you’re ready to install the next version, or maybe you’ve hired a new employee and need to set up a workstation for that employee, you’ll do so with your new Subscription software.
Now that we understand that… what’s next?
No matter what you plan to do, keep what you have running until the software you want to install is available, or switch right-away, you’ll want to complete Step 1 as soon as possible.
You might already have an Autodesk Account. If you’re a contract manager for a Maintenance contract, you for sure already have an Autodesk Account. It may not be set up yet, but you have one.
Once you’ve set up the account – you’ll want to get your users involved. As a Contract Coordinator, your account is basically the company account. Now, you’ll need to associate all of the users to the company.
Follow the steps in the post here to set up the Account as a Contract Manager and create users.
This step is important, because it will determine how you move forward.
Prior to switching, you owned (and may still – until the contract end date) a Maintenance Subscription. That could have contained stand-alone and /or network licenses, and could have included individual products and / or Suites.
Now, you own a Subscription, and it contains Single-User and/or Multi-User licenses, and could include individual products and / or Collections.
Stand Alone = Single-Seat
Network = Multi-Seat
Suite = Collection
A product to product switch is easy, for instructions on switching your software to your new Subscription, see this post:
If you’re going from a Suite to a Collection, things get a little more complicated. For more, see this post:
A Contract Manager may want to allow other users to manage the software and users. To do this, the Contract Manager will assign a user the role of Software Coordinator.
Please note that it is a good idea to already have the user who you’d like to make Software Coordinator added to the Autodesk Account.
The user does not have to be assigned any sort of product access.
In order to allow users to download software, they’ll need permission. A contract coordinator will need to perform the steps here to allow users to download Autodesk software from their Autodesk Account login.
Log into Autodesk Account: