Autodesk’s Subscription model switch is in full swing. We’ve gotten a lot of the same questions as firms are making that switch, so I wanted to address these common questions and issues here and outline our recommended workflow for switching from Maintenance to Subscription.
To start with, you’ve agreed to switch your Maintenance contract to Subscription. That Maintenance contract has an expiration date. For our workflow, let’s assume a Maintenance contract end date of December 1st.
When that contract expires, the Subscription contract starts.
Maintenance Contract End Date: 12/1
Subscription Contract Start Date: 12/1
Now, you may not know it, but every seat of Autodesk software is attached to a Contract Manager. A single contact who is typically the person who purchased the software. This is true if it’s one seat, or one hundred.
Each Contract Manager is attached to an account name and account number. The account name and number are attached to a company. When the Contract Manager purchases software, they purchase a contract which gives them access to a number of seats, but that contract has a number, too. When purchased, a contract is attached to the contract manager – who, as we now know, is attached to an account name and number – which are attached to a company.
Enter Autodesk Account. This is where you can manage your Autodesk Subscription… let me rephrase, this is where you must manage your Autodesk Subscription.
You’ll notice that in our example up there that the Maintenance Contract ends on the same day that the Subscription Contract starts. This may lead you to believe that (per our example) on December 1st, your software will stop working unless you take action. The fact is, you don’t have to do anything right away.
You can continue to use your Maintenance software until you’re ready (or have a need) to install again. Maybe that’s when you’re ready to install the next version, or maybe you’ve hired a new employee and need to set up a workstation for that employee, you’ll do so with your new Subscription software.
Now that we understand that… what’s next?
No matter what you plan to do, keep what you have running until the software you want to install is available, or switch right-away, you’ll want to complete Step 1 as soon as possible.
Step 1: Set up Autodesk Account.
You might already have an Autodesk Account. If you’re a contract manager for a Maintenance contract, you for sure already have an Autodesk Account. It may not be set up yet, but you have one.
Once you’ve set up the account – you’ll want to get your users involved. As a Contract Coordinator, your account is basically the company account. Now, you’ll need to associate all of the users to the company.
Follow the steps in the post here to set up the Account as a Contract Manager and create users.
Step 1a: Find out What You Have
This step is important, because it will determine how you move forward.
Prior to switching, you owned (and may still – until the contract end date) a Maintenance Subscription. That could have contained stand-alone and /or network licenses, and could have included individual products and / or Suites.
Now, you own a Subscription, and it contains Single-User and/or Multi-User licenses, and could include individual products and / or Collections.
Stand Alone = Single-Seat
Network = Multi-Seat
Suite = Collection
A product to product switch is easy, for instructions on switching your software to your new Subscription, see this post:
If you’re going from a Suite to a Collection, things get a little more complicated. For more, see this post: